From back-office support to global innovation powerhouses—India’s Global Capability Centers (GCCs) are rewriting the rules of work. And with salaries, retention, and rewards all getting a major upgrade in 2025, here’s what you need to know:
📉 Attrition is Down, and That’s No Accident
- Voluntary exits have hit a 5-year low at 12.6%.
- Why people still leave: pay gaps, no growth, personal priorities.
- Smart GCCs are doubling down on mobility, mentorship & purpose.
💰 2025 Salary Hikes? Still Going Strong
- 9.9% average increment projected.
- Leading sectors:
- Retail/CPG – 10.4%
- Healthcare – 10.1%
- BFSI – 9.7%
- Retail/CPG – 10.4%
- Non-merit hikes and hot-skill bonuses are keeping talent locked in.
📈 Long-Term Incentives = Long-Term Talent
- Over 70% of GCCs offer ESOPs, RSUs & SARs.
- LTIs aren’t just for leadership anymore—they’re for top tech talent too.
- Performance, not tenure, now drives rewards.
🤖 AI Is Changing How Talent Gets Rewarded
- Hyper-personalized benefits, real-time equity audits, and skills-based pay are the new norm.
- GCCs are using AI to reduce cost, improve satisfaction, and stay competitive.
🎯 In short: GCCs in India are scaling smarter—with future-ready rewards that attract, grow, and retain top talent.
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